Support Staff

Jo Walker
Accounts ReceivableJo Walker is an accounts receivable clerk and secondary insurance biller with TOP REHAB, where she has been employed for a total of 8 years. Working in various health provider offices for nearly 40 years has given Jo a solid foundation to work all aspects of the health care office.
Jo is a very detail-oriented individual who believes in and strives for keen accuracy of applying insurance and patient payments to customer accounts. Jo also aides in the secondary billing process.

Elizabeth Hambrick
Insurance Pre-certificationElizabeth has worked at TOP Rehab Services for 13 years as an insurance pre-certification clerk. Her past work experience includes retail management, inventory control in both retail and manufacturing. She has an Associate’s degree in Business Administration from Motlow. Elizabeth is a Mom/ Stepmom to 6 children and a Mimzy to 2 grandsons and 1 granddaughter. She has been married for 6 years and enjoys time with her family, being outdoors, playing games, fishing, being a football Mom and a Mimzy to her grandkids.

Windi Jones
BillingWindi is our Accounts Receivable Collection Specialist. She works with insurance companies to ensure proper processing of medical claims. She is also responsible for collecting all patient account balances. She has over 25 years’ experience in collections. As the parent of a special needs child, Windi also has the knowledge, experience and compassion to help families navigate Tenncare applications. She also has resources to help with outside funding via grants and other programs to supplement therapy costs that insurance may not cover. Windi resides with her family in Tullahoma. They enjoy spending time on the lake and vacationing at the beach.

Fran Meeks
Medical RecordsFran is now the Department President for the VFW Auxiliary. She has been with TOP Rehab since 2001, serving in other roles including Medical Records and Marketing. She graduated from High School in Hialeah, Florida and attended Long Beach Community College. She served as TN State Fair Dairy Superintendent 2000-2002. She currently is a member of VFW Post 4188 Auxiliary and has served as Treasurer since 2003. She is Department of TN VFW Auxiliary Chaplain. She volunteers with Schnauzer Love Rescue by fostering, assisting with home visits and transports. She has fostered over 70 Schnauzers who have gone on to their forever homes.

Linda Kay Honey
Medical Billing SpecialistKay serves as Medical Billing Specialist at TOP Rehab Services, Inc. She has over 35 years’ experience in the medical field. Kay strives to keep current in the ever-changing world of Medical Billing to ensure all the latest regulations are implemented. Her duties include all charge entry, AR, and claim appeals. Kay enjoys working with patients, insurance companies, as well as helping co-workers. She seeks to provide great customer service along with being a valuable team member. Kay has been married for 46 years. She has a son, daughter and 5 grandchildren. She enjoys cooking, going to Basketball games, and having sleepovers.

Crystal Holt
Billing SpecialistCrystal serves as medical billing specialist for Top Rehab Services. She graduated in 2006 with an Associates degree in Medical assisting. She has over 14 years in medical billing experience with a background in family practice. She has been married for 13 years and has two children. She loves reading and spending time with her family.
Therapy Staff

Lisa Hatfield, PT
Physical Therapist / OwnerLisa Hatfield received her undergraduate degree in physical therapy from University of Pittsburg in Pennsylvania in 1981. She worked in an acute care geriatric hospital and managed an outpatient orthopedic office in Pittsburgh prior to marrying her husband Rob and moving to his hometown in Tullahoma, TN in 1986. She worked in a private practice in Murfreesboro, TN for two years. In May 1988, she started TOP Rehab Services, Inc and in 1993 built and moved into its current 11,000 square foot facility.
During her 38-year career Lisa has worked with adults and pediatric patients. She began her career in orthopedics and geriatrics specializing in manual therapy, McKenzie, and industrial rehab. She is an Isernhagen Master Clinician for WorkWell Prevention and Care programs including FCE’s, pre-work screens, functional job analysis, ergonomics, and work hardening. At TOP Rehab she has spent the past 20 years working with pediatric patients in the clinic and schools. She is certified in vestibular rehab for patients with balance problems and dizziness. She also treats patient’s with urinary incontinence and pelvic floor dysfunction.
Lisa lives in Normandy with her husband Rob. They have 4 grown sons Chad, Ross, Tyler, and Piers, and three grandchildren Keller, Andrew, and Mary Margaret. She enjoys spending time with her family, her church, gardening, traveling to new places, movies, reading, and loves Christmas and the spirit of giving.

Ashley McMurtry, PT, DPT
Doctor of Physical TherapyAshley McMurtry received her undergraduate degree from Newberry College while being a dual-sport athlete in basketball and softball, and her doctorate degree from the Medical University of South Carolina in Physical Therapy. In her professional career, Ashley has served both children and adults with a variety of diagnoses including but not limited to Autism, Down's Syndrome, gross motor skill developmental delay, CVA, spinal disorders and orthopedic impairments. She has gained experience in a variety of settings such as acute care, inpatient rehabilitation, outpatient rehabilitation, and the school system. Ashley currently lives in Tullahoma with her husband, Cody and daughters Hartleigh, Kinsleigh, Presleigh, and Retteleigh. She enjoys all things sports and being active and spending time with family.

Paisley Reed, PTA
Physical Therapist AssistantPaisley Reed received her undergraduate degree from Motlow State and her Physical Therapist Assistant degree from Chattanooga State. In her professional career, Paisley has served both children and adults with the majority of her focus being in pediatrics. She treats a variety of diagnoses including Autism, Down Syndrome, Cerebral Palsy, Hydrocephalus, Torticollis, and Spina Bifida. Paisley works in both the Tullahoma and Manchester clinics, as well as in the Tullahoma school system. Paisley currently lives in Estill Springs where she recently purchased her first home. She enjoys watching movies, traveling, attending sporting events, and spending time with family in her spare time.

Paisley Reed, PTA
Physical Therapist Assistant
Paisley Reed received her undergraduate degree from Motlow State and her Physical Therapist Assistant degree from Chattanooga State. In her professional career, Paisley has served both children and adults with the majority of her focus being in pediatrics. She treats a variety of diagnoses including Autism, Down Syndrome, Cerebral Palsy, Hydrocephalus, Torticollis, and Spina Bifida. Paisley works in both the Tullahoma and Manchester clinics, as well as in the Tullahoma school system. Paisley currently lives in Estill Springs where she recently purchased her first home. She enjoys watching movies, traveling, attending sporting events, and spending time with family in her spare time.

Ron Clippard, LMT
Licensed Massage TherapistRon's adventure in complimentary care began when he was a young adult and developed hobby interests in Yoga, nutrition and Chinese and Ayurvedic medicine. After listening to Dr. Andrew Weil speak at a book signing, Ron was inspired to become a massage therapist. He soon attended and graduated from the Tennessee Institute of Healing Arts with a certification in Neuromuscular Therapy (NMT) from the NMT Center in St. Petersburg, FL. He began a private practice and joined the TOP Rehab team in 2001. Since graduating in 1997 Ron has avidly pursued his education by completing over 1000 hours of continuing education in various techniques and related studies. He has more recently become an Emmett Practitioner and continues along this path to date. Emmett technique is a unique form of bodywork that employs light touch to help with pain and discomfort. Ron's goals remain dedicated to refining technique and treatment for improved patient outcomes.

Ron Clippard, LMT
Licensed Massage Therapist
Ron's adventure in complimentary care began when he was a young adult and developed hobby interests in Yoga, nutrition and Chinese and Ayurvedic medicine. After listening to Dr. Andrew Weil speak at a book signing, Ron was inspired to become a massage therapist. He soon attended and graduated from the Tennessee Institute of Healing Arts with a certification in Neuromuscular Therapy (NMT) from the NMT Center in St. Petersburg, FL. He began a private practice and joined the TOP Rehab team in 2001. Since graduating in 1997 Ron has avidly pursued his education by completing over 1000 hours of continuing education in various techniques and related studies. He has more recently become an Emmett Practitioner and continues along this path to date. Emmett technique is a unique form of bodywork that employs light touch to help with pain and discomfort. Ron's goals remain dedicated to refining technique and treatment for improved patient outcomes.

Heath McCullough, ATC
Certified Athletic TrainerHeath McCullough received his undergraduate degree in Sports and Fitness Administration while playing baseball at Freed Hardeman University. An injury during his Sophomore season sparked his interest in Athletic Training. He was a student athletic trainer his Junior and Senior years. Following graduation, he became an intern athletic trainer at Vanderbilt Sports Medicine Center and provided sports medicine coverage for Belmont University’s Women’s athletic programs. After the completion of his internship, he attended Austin Peay State University and received his master’s degree in Exercise Science. At Austin Peay, he was the graduate assistant athletic trainer for football and baseball. He moved to Winchester in 1996 and was the Head Athletic Trainer for the Tennessee Tomahawks professional baseball team and was the Athletic Trainer for Huntland High School for twelve years. In 2001 while serving as the Athletic Trainer at Huntland, he received the Tennessee High School Athletic Trainer of the Year Award. He has served as the Athletic Trainer for Tullahoma High School since January 2009. He lives in Winchester with his wife, Leanne and their three children, Tommy, Caroline, and Elise. He enjoys spending time with his family, being on the lake, and hunting and fishing with his kids.

Tiffany Stella, OTR
Occupational TherapistOriginally from Northern Illinois, Tiffany received her undergraduate degree in Kinesiology from University of Illinois Champaign-Urbana and her Master’s of Occupational Therapy at Concordia University Wisconsin. Tiffany specializes in serving the pediatric population and has worked with a variety of diagnoses including Autism, Sensory Processing Disorder, Cerebral Palsy, ADHD, and various genetic conditions. Her professional interests include sensory integration, sensory-based feeding, and handwriting. In her free -time, Tiffany enjoys hiking, camping, boating, cooking, and spending time with her yorkie, Finnley.

Heather Moyer, COTA/L
Heather has been a Certified Occupational Therapy Assistant for nearly a decade. She received her degree from Nashville State Community College. She had been working at skilled nursing for nearly 10 years. She is certified in Saebo Stroke Recovery. She lives in Tullahoma with her husband ,Chad, daughter, Mackenzy, and bonus daughter, Harper. When she's not on the lake, you can find her at the ballfield. Family is very important to her, so she's heavily involved in everything they do.